Services / Zapier replacement
When your firm outgrows Zapier.
Zapier gets a firm's first automations off the ground, and then one day it's holding up processes with deadlines in them. We replace those flows with owned code, one zap at a time, and each replacement runs beside the original until the logs prove it right.
The problem
The problem with no-code automation at a law firm isn't that it breaks. Everything breaks. It's how it breaks: a silent 500 in a history tab nobody checks, a 30-second step limit that kills any real document work, a retry that creates a duplicate record, a stored login that evaporates. None of these announce themselves. You find out when a client calls.
There's also a ceiling. The moment your process needs a judgment call, a weird document, or an API the template library doesn't cover, the zap can't grow with you.
How we build it
Port the zap, keep the behavior
We re-implement the exact flow, not an approximation. One recent port was verified against 7 real historical runs, producing byte-identical output, before it was allowed to take over.
Run both in parallel
The replacement runs in dry-run mode next to the live zap, doing everything except the final writes, until its logs match reality. Only then does the zap get turned off.
Fix what Zapier can't
Webhooks acknowledge in under a second with the work queued behind them, retries can't duplicate records, and credentials persist instead of vanishing on a cold start. These are the failure modes firms tolerate because they've never seen the alternative.
Fail loud
Every run writes an audit trail and failures send an email, to us. Watching for breakage is our job after launch, not another thing on your ops manager's plate.
Where it runs today
At a Social Security disability firm we've retired the Zapier and Make flows behind mail sorting, matter creation, call analysis, dialer contact sync, and client check-ins, each one ported, run in parallel, and only then switched over. The pattern is the same every time; the zaps just get bigger.
Common questions
Do we have to migrate everything at once?
No, and you shouldn't. We take the highest-stakes zap first, prove the replacement, and move to the next. Your automation never has a gap, because the old flow stays on until its replacement has earned the cutover.
What actually makes custom code more reliable here?
Specifics, not philosophy: a queue instead of a 30-second timeout, idempotency keys instead of duplicate records, stored credentials that survive restarts, and alerts instead of a silent history tab. Each one closes a failure mode Zapier users just live with.
Who owns the code afterward?
You do. It runs in accounts you control and it's yours to keep, whoever maintains it. The point of leaving Zapier is owning the machinery your firm depends on.
Got a zap you check nervously?
Book a free audit and we’ll walk your setup and tell you what this would look like at your firm, including what it would save.